Mandurah Holden Customer Care Team

At Mandurah Holden we have rebranded from the traditional 'Service Department' to our 'Customer Care Team'. Our reason for making this change is to emphasise very strongly our continued focus on our customers. Our newly named Customer Care Advocate's are available to look after all of your After Sales not only just the regular maintenance of your car.

Changing the title of our Service Advisors to Customer Care Advocate's has come about to once again reiterate our strong customer focus. This title is best summed up by the following: "Customer advocacy is a specialized form of customer service in which companies focus on what is best for the customer. It is a change in a company's culture that is supported by customer-focused customer service techniques". We couldn't say it better ourselves. What is best for you is exactly what we are trying to achieve.

Mandurah Holden's service department is part of our new showroom development we completed in 2014. Not only are our technicians factory trained, they also have access to the highest quality equipment in the industry. The workshop is capable of carrying out all aspects of the work required to fully maintain your car. This includes our newly installed Tyre Care Department with state of the art wheel alignment machine, tyre changers and balancers.

Importantly, we would like to remind you we not only service Holden's we can service all makes and models with the same level of pride and attention to detail.

We have a fully equipped customer waiting area including free WIFI and the tastiest coffee around! Not only do we know your Holden better than anyone else you will always feel at home with Mandurah Holden.

Not only do we know your Holden better than anyone else you will always feel at home with Mandurah Holden.

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5 reasons to service your car at Mandurah Holden

  1. Holden Trained Technicians

    Our technicians attend Holden training throughout the year. We have some of the highest ranking technicians in Australia.

  2. Direct access to factory backed technical information

    Not only do we have technicians ranking in the top 1% of Holden, we also have the backup of the Holden engineering team making sure your car is fixed right first time

  3. Exclusive Holden Computerised diagnostic equipment

    Just like your smart phone or home computer your car requires continuous computer updates to make sure it performs to Holden's exacting standards.

  4. Genuine Holden authorised parts and specialised tools

    This means all genuine parts we fit to your Holden will carry the Holden 2 Year / 50,000km warranty, giving you piece of mind. Our technicians use Holden specialised service tools, this means not only is the job done properly but is also done faster.

  5. And most of all we know your car

    We live and breathe Holden's, it's our passion and our life.